At SuperServer, we strive to ensure our customers are completely satisfied with our services. If you are not satisfied with your purchase, we offer a 7-day money-back guarantee on all hosting plans.
Eligibility for Refunds:
- Request Timing: To qualify for a refund, you must submit your request within 7 days of your initial purchase date.
- Service Usage: The refund policy applies only to hosting plans that have not exceeded 50% of the allocated resources during the 7-day period. If you have used additional resources beyond this limit, your refund may be prorated based on usage.
- Refund Requests: Refund requests must be submitted via our support ticket system. Please include your account information and the reason for your refund request.
Exclusions:
- Domain registrations, renewal fees, and third-party services are non-refundable.
- Any violation of our Terms of Service may result in the denial of your refund request.
Processing Refunds:
Once your refund request is approved, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
Contact Us:
If you have any questions about our refund policy or need assistance, please feel free to contact our support team at support@superserver.co.in.
Thank you for choosing SuperServer. We appreciate your business and are committed to providing you with the best hosting experience.
